Information Technology Specialist

Knowledge Expertise:

Microsoft® Certified Specialist

Windows (Operating System)

Word (Word Processing)

Access (Database Management)

Excel (Spreadsheet)

PowerPoint (Presentations)

Publisher (Desktop Publishing)

FrontPage 2000 (Web Site Development, Management and Publishing)

Outlook / Outlook Express (Email Client)

Goldmine Database Sales & Customer Relationship Management Software

Other Software Applications:

·       Adobe Photo Shop
·       Quicken & Quickbooks Pro
·       Various accounting, personnel, payroll, and student administration, software applications.

Education: B.S. in Economics and Management Widener University 1976, Honor Student

Skills:

	Over 25 years experience in Customer Relationship Management, Sales, Marketing, Information Technologies, and Business Operations.
	Former Chief Operating Officer, Principal and Sales/Marketing Director with three successful technology companies.
	Managed, coordinated, and implemented numerous sales and marketing initiatives, resulting in closing millions of dollars in revenue
	Managed dozens of MIS technology projects, system conversions/upgrades, and training
	Exceptional organizational skills; information technology specialist
	Strong interpersonal skills. Able to develop professional relationships at all levels
	Strong written and verbal communication skills (Former newspaper columnist and editorial board adviser to the Delaware County Daily Times - Daily and Sunday newspaper serving all of Delaware County Pennsylvania.

Miscellaneous Information:

Internet experience precedes the development of the World Wide Web as we know it today. Experience includes sophisticated web site design, relational database management, systems design/implementation, staff and project management, K-12 distance learning initiatives, and development of on-line communities and special interest groups.

PA and NJ State Departments of Education Continuing Professional Education Provider (Act 48).

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